Terms of Service
Welcome to You Get A Lead LLC. These Terms of Service (“Terms”) govern access to and use of our digital marketing, consulting, and related services. By engaging You Get A Lead LLC (“Company,” “we,” “us,” or “our”), you (“Client,” “you”) agree to be bound by these Terms.
1. Agreement Overview
These Terms constitute a binding legal agreement between You Get A Lead LLC and any person or entity purchasing or using our marketing, SEO, advertising, lead generation, web development, or consulting services. Any signed proposal, statement of work (SOW), online order form, Service Agreement, or Proposal referencing these Terms is incorporated by reference. In the event of a conflict between these Terms and a signed Service Agreement, Statement of Work (SOW), Proposal, or Order Form, the terms of the signed Service Agreement, SOW, Proposal, or Order Form shall control and take precedence.
2. Digital Marketing Services
You Get A Lead LLC provides professional services including but not limited to Local SEO, Search Engine Optimization (SEO), Google Ads Management, Meta Ads Management, Website Development, Lead Generation Services, and Marketing Consulting. The specific scope of each project will be detailed in a separate project agreement or campaign summary. All services are performed in a commercially reasonable manner according to industry standards, based on the information and access provided by Client.
3. No Guarantee of Results
Client acknowledges and agrees that You Get A Lead LLC provides professional services, not specific outcomes. The Company makes no guarantees, warranties, or representations regarding:
- Search engine rankings or positions (e.g., Google, Bing, Yahoo);
- Specific volume of leads, conversions, revenue, or website traffic;
- Return on ad spend (ROAS) or any positive financial results;
- Performance timelines or achievement of specific business goals.
Marketing performance depends on multiple external factors beyond our control, including search engine algorithm updates, competitor behavior, industry shifts, consumer demand, and Client’s market position. You are paying for our expertise, time, strategy, execution, and management — not for guaranteed rankings or business outcomes. All case studies or past results are illustrative and do not constitute a guarantee of future performance.
4. SEO & Search Engines Disclaimer
Search engine optimization is subject to inherent volatility. Client agrees and understands that:
- Search rankings fluctuate constantly due to third-party algorithms.
- Google, Bing, and other search engines may change ranking criteria without notice, which can affect performance.
- Competitor activities (e.g., aggressive SEO, paid links) may impact Client’s rankings.
- No specific ranking position, page one result, or traffic increase can be guaranteed.
- Penalties or indexing issues may arise from past technical or off-site factors not caused by You Get A Lead LLC.
We will deploy ethical, white-hat SEO strategies, but the client assumes all risk regarding search engine behavior and market conditions.
5. Advertising Disclaimer
For Google Ads, Meta Ads, and similar paid advertising services: advertising platforms control ad delivery, approval, cost-per-click (CPC), and quality scores. Costs may fluctuate due to bidding environments, audience competition, and platform policies. You Get A Lead LLC does not guarantee any specific number of impressions, clicks, conversions, or cost per acquisition. We will use reasonable efforts to optimize campaigns, but final ad performance is governed by the respective advertising platform. Client is responsible for monthly advertising budgets and any platform-imposed spending changes.
6. Website Development
Any website development or redesign project timelines depend on timely Client feedback, content delivery, and approvals. Delays caused by Client may extend completion dates and affect SEO/advertising timelines. Title to custom-coded website assets (excluding third-party licenses) transfers to Client only after full payment of all amounts due for the project. Until then, You Get A Lead LLC retains ownership and may withhold launch. We are not responsible for delays due to hosting provider issues, plugin conflicts, or third-party integrations outside our direct control.
7. Payment Terms
Invoices: All invoices are due immediately upon issuance (net due on receipt) unless a different payment schedule is explicitly agreed in writing. For recurring services (monthly SEO, ads management, retainers), fees are billed monthly in advance, and payment is due immediately upon invoice issuance.
Recurring Billing Authorization: By providing a valid payment method (credit card, ACH, or electronic check) and engaging recurring services, Client authorizes You Get A Lead LLC to automatically charge the agreed-upon monthly fees on or about the same day each billing cycle. Client agrees that no additional advance notice is required for each recurring charge, and it is Client’s responsibility to maintain accurate payment information. Client may cancel auto-billing by providing written notice at least 10 business days before the next billing date.
Late Payments & Suspension: If payment is not received by the due date, we may charge a late fee of 1.5% per month (or the maximum legal rate). Failure to pay may result in suspension of all active services, including halting SEO, pausing ad campaigns, and deactivating deliverables, without liability. Reactivation may require payment of outstanding balance plus a reinstatement fee.
Client is responsible for all fees, including collection costs and reasonable attorney fees incurred to enforce payment.
8. Non-Refundable Services
Client agrees that fees for the following services are non-refundable, fully earned upon performance:
- All setup, onboarding, or initiation fees.
- Consulting hours, strategy sessions, and audit services.
- Work already performed (including keyword research, technical SEO implementation, content drafting, ad account structuring, code development, optimization tasks, and account management).
- Any monthly recurring fees for the period during which services were active, even if Client cancels mid-month.
Cancellation Does Not Eliminate Accrued Amounts: Cancellation of services by Client does not eliminate or reduce amounts already billed or work already completed prior to the effective cancellation date. Client remains fully responsible for all fees incurred through the date of cancellation.
No refunds will be issued for past services delivered in good faith. Client acknowledges that digital marketing services involve time, expertise, and irreversible actions; therefore, no partial or prorated refunds apply after work has been performed.
9. Chargeback Protection & Dispute Resolution
Mandatory pre-chargeback notice: Before initiating a chargeback, payment reversal, or any dispute through a credit card issuer, bank, or payment processor, Client agrees to first contact You Get A Lead LLC directly and provide a reasonable opportunity (15 business days) to resolve the issue in good faith. Most billing concerns can be resolved amicably without chargebacks.
Client acknowledges that dissatisfaction with campaign performance, search engine rankings, website traffic, lead volume, conversion rates, advertising results, or business outcomes does not constitute evidence that services were not performed. The Company is engaged to provide professional marketing services and campaign management, not guaranteed business results.
If a chargeback is filed: You Get A Lead LLC reserves the right to contest any wrongful chargeback by presenting full documentary evidence to the payment processor, including but not limited to: signed contracts or proposals, service agreements, campaign performance reports, email correspondence, deliverables, chat logs, project records, work performed evidence, and communication history. Client agrees that monthly reports, deliverables, campaign logs, work records, project documentation, and any communications (including email and chat) may be used as evidence that services were performed in accordance with these Terms.
Filing a chargeback for legitimate services rendered constitutes a material breach of these Terms and may result in account termination, referral to collections, debt recovery efforts, or legal proceedings.
10. Client Responsibilities
To enable successful service delivery, Client agrees to:
- Provide accurate, complete, and timely business information, analytics access (Google Search Console, GA4, etc.), and login credentials where necessary.
- Grant required permissions for ad accounts, tag managers, hosting environments, and CMS platforms.
- Review deliverables and submit approvals or feedback within agreed timeframes (typically 3-5 business days).
- Maintain ownership and security of their business assets, domain registrations, and third-party subscriptions.
- Comply with all applicable laws, including privacy regulations (e.g., GDPR, CCPA) where relevant.
Client delays or failure to provide requested information may impact campaign timelines, results, and performance. You Get A Lead LLC is not liable for diminished results caused by Client’s inaction or incomplete cooperation.
11. Intellectual Property
Ownership Upon Full Payment: After final payment in full for any specific website development or custom asset creation (graphics, copy, unique code), Client owns the final completed website assets and their business data. However, You Get A Lead LLC retains all rights, title, and interest in its proprietary systems, methodologies, processes, frameworks, internal tools, templates, SEO workflows, reporting dashboards, proprietary software, and operational procedures (collectively “Company IP”). Client receives a non-exclusive, perpetual license to use deliverables that incorporate Company IP, but may not resell or redistribute underlying Company IP. Any unauthorized use of our proprietary methods may be subject to legal action.
12. No Professional Advice
The information, recommendations, strategies, reports, audits, consultations, and services provided by You Get A Lead LLC are intended solely for marketing and business purposes.
Nothing provided by the Company shall be construed as legal advice, tax advice, accounting advice, financial advice, investment advice, or any other regulated professional advice.
Clients are solely responsible for consulting their own qualified advisors before making legal, financial, tax, accounting, or business decisions.
13. Limitation of Liability
To the maximum extent permitted by law, You Get A Lead LLC and its members, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, arising from or relating to these Terms or the services provided, even if advised of the possibility of such damages.
Our total aggregate liability, whether in contract, tort, or otherwise, shall not exceed the total fees paid by Client to You Get A Lead LLC in the three (3) months immediately preceding the event giving rise to the claim. This limitation applies to any service interruption, campaign performance, SEO fluctuations, or ad platform actions. The parties agree that this allocation of risk is reasonable and forms an essential basis of the agreement.
14. Indemnification
Client agrees to indemnify, defend, and hold harmless You Get A Lead LLC from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) Client’s breach of these Terms; (ii) Client’s violation of any law or third-party rights; (iii) any content, trademarks, or data Client provides that infringes intellectual property; (iv) Client’s use of our services in a manner inconsistent with platform policies (e.g., Google Ads, Meta). This indemnification survives termination of these Terms.
15. Termination
Either party may terminate any ongoing service agreement with 30 days’ written notice (email sufficient). You Get A Lead LLC may suspend or terminate services immediately if Client fails to pay any amount when due, breaches these Terms, or initiates a chargeback for valid fees. Upon termination: (a) Client remains liable for all unpaid fees, including work performed up to the termination date; (b) any accrued but unpaid monthly fees remain due; (c) cancellation does not eliminate amounts already billed or work already completed prior to the effective cancellation date; (d) we will provide a final invoice, and no refunds will be issued for work already performed or non-refundable setup fees. After termination, we are not obligated to maintain Client data and may delete project files after 60 days.
16. Force Majeure
Neither party shall be liable for any delay or failure in performance (other than payment obligations) resulting from causes beyond its reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authority, fire, floods, accidents, pandemics, epidemics, strikes, shortages of transportation facilities, fuel, energy, labor, or materials, or failures of third-party platforms (including Google, Meta, search engines, hosting providers, or payment processors). In the event of a force majeure, the affected party’s performance obligation shall be suspended for the duration of the event, and both parties shall use commercially reasonable efforts to resume performance as soon as practicable.
17. Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the services provided by You Get A Lead LLC shall first be attempted to be resolved through good-faith negotiations.
If unresolved, the dispute shall be resolved through binding arbitration in the State of Wyoming in accordance with the rules of the American Arbitration Association (AAA).
The arbitrator’s decision shall be final and binding.
Each party shall bear its own legal fees and costs unless otherwise awarded by the arbitrator.
This clause shall survive termination of services and any expiration of these Terms.
18. Governing Law & Venue
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law principles.
To the extent a dispute is not subject to arbitration, or where court proceedings are necessary to enforce, confirm, modify, or challenge an arbitration award, the exclusive venue shall be the state or federal courts located in Laramie County, Wyoming.
Client consents to personal jurisdiction in Wyoming and waives any objection based on inconvenient forum.
19. Electronic Acceptance
Client agrees that electronic acceptance (including but not limited to clicking “I agree,” “Submit,” “Purchase,” or any similar button, checking a box indicating acceptance, signing electronically, providing payment information, or submitting an online order form) constitutes a legally binding signature and manifestation of mutual assent to these Terms. Client further agrees that electronic signatures, email confirmations, and digital contracts shall have the same legal validity and enforceability as manually executed paper agreements. Any online engagement, payment, or checkbox agreement is fully binding and enforceable under the Uniform Electronic Transactions Act (UETA) and the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act).
20. Contact & Notices
You Get A Lead LLC
📍 Business Address: __________________
📧 Support Email: __________________
📞 Phone Number: __________________
For formal notices or billing disputes, please send written communication via email with “ATTN: Legal” in the subject line.
By engaging our services or making any payment, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including all disclaimers, non-refundable fees, and chargeback provisions. If you do not agree, do not use our services.